Terms of sale
Terms and Conditions of Sale
1. Preamble
“These Terms and Conditions of Sale (T&Cs) govern the sales made on the website tiberia.shop (hereinafter referred to as ‘the Site’), operated by Tiberia, a company registered under [registration number], with its registered office located at [company address]. By placing an order on the Site, the customer accepts these T&Cs without reservation.”
2. Products
“The products offered for sale on the Site are sportswear, made from sustainable and eco-friendly materials. The photographs and descriptions of products are for informational purposes only. We strive to provide accurate information, but variations may occur due to the materials used.”
3. Orders
“To place an order, the customer must follow the steps outlined on the Site, select the desired products, add them to the cart, and then proceed to checkout after providing the necessary billing and shipping details. An email confirmation will be sent upon successful order placement.”
4. Pricing and Payment
“Product prices are listed in euros and include the applicable VAT. Shipping fees are calculated at checkout based on the shipping address.
We accept payments via Shopify Payments, which allows secure payments by credit card (Visa, MasterCard, American Express, etc.), Apple Pay, Google Pay, and other available payment methods. All payments are processed securely and quickly.”
5. Shipping
“Shipping is carried out by [shipping carrier]. Delivery times vary depending on the destination and the chosen shipping method. Shipping fees will be calculated at checkout.”
6. Right of Withdrawal / Returns and Exchanges
At Tiberia, we want you to love your purchase. If you are not fully satisfied, you can return items within 14 days of receiving your order for a store credit.
To be eligible for a return, the items must be in their original condition, unworn, unwashed, and with the tags intact. Return shipping costs are the responsibility of the customer, unless the item is defective or damaged. Once we receive and inspect the returned items, we will issue a store credit that can be used on future purchases.
To initiate a return, please contact us at [your contact email] with your order number, and we will provide you with further instructions.Thank you for supporting Tiberia and choosing sustainable fashion!
7. Warranties
“All products sold on the Site are covered by the legal warranty of conformity, as well as the warranty against hidden defects, in accordance with applicable law.”
8. Liability
“Tiberia’s liability will not be engaged in case of improper use of the products purchased on the Site. We are not responsible for delays in delivery or damages caused by an event beyond our control (force majeure).”
9. Personal Data Protection
“The information collected during the order process is necessary for its processing. This information is confidential and will not be shared with third parties, except for those necessary to process your order (carriers, payment providers). You have the right to access, rectify, or delete your data by contacting us at tiberia.nsb@gmail.com.”
10. Intellectual Property
“All elements on the Site, including text, images, logos, and products, are protected by intellectual property rights held by Tiberia. Any reproduction or unauthorized use is prohibited.”
11. Modification of the T&Cs
“Tiberia reserves the right to modify these T&Cs at any time. Any changes will take effect immediately upon posting on the Site. It is recommended that customers review this page regularly to stay updated on any changes.”
12. Applicable Law and Dispute Resolution
“These T&Cs are governed by French law. In case of a dispute, an amicable solution will be sought. If no agreement can be reached, the competent court will be that of the registered office of Tiberia.”